Refund policy
JBI Plus Auto Enterprise Online Store Return and Refund Policy
1. Return Conditions: Customers may request a return within [14days] after purchasing JBI Plus Auto Enterprise online store products. The goods must be in good condition, with the original packaging and all accessories included.
2. Application Process: Customers need to submit a return request through the online store platform or customer service channels, providing essential information such as order number, product details, and reasons for the return. Once submitted, we will process the request promptly.
3. Shipping Responsibility: If the return is due to product quality issues, JBI Plus Auto Enterprise will bear the return shipping cost. If it's due to customer reasons, the customer is responsible for the return shipping cost.
4. Refund Method: Upon approval of the return request, JBI Plus Auto Enterprise will refund the amount to the customer's original payment account within [7 days].
5. Product Inspection: JBI Plus Auto Enterprise will inspect the returned goods upon receipt. If any damage is found to be caused by the customer, we reserve the right to deduct the corresponding amount or reject the refund.
6. After-Sales Service: JBI Plus Auto Enterprise will provide after-sales service to ensure that the product quality meets the promised standards and assist customers in resolving any issues during the return process.
7. *Refusal of Returns:* If a product is not eligible for returns, this information will be clearly indicated on the product page, and customers are advised to read the details carefully before making a purchase.
8. *Agreement Effectiveness:* This agreement becomes effective once the customer confirms acceptance on the online store platform. JBI Plus Auto Enterprise will process the customer's return request in accordance with the terms of this agreement.
1. Return Conditions: Customers may request a return within [14days] after purchasing JBI Plus Auto Enterprise online store products. The goods must be in good condition, with the original packaging and all accessories included.
2. Application Process: Customers need to submit a return request through the online store platform or customer service channels, providing essential information such as order number, product details, and reasons for the return. Once submitted, we will process the request promptly.
3. Shipping Responsibility: If the return is due to product quality issues, JBI Plus Auto Enterprise will bear the return shipping cost. If it's due to customer reasons, the customer is responsible for the return shipping cost.
4. Refund Method: Upon approval of the return request, JBI Plus Auto Enterprise will refund the amount to the customer's original payment account within [7 days].
5. Product Inspection: JBI Plus Auto Enterprise will inspect the returned goods upon receipt. If any damage is found to be caused by the customer, we reserve the right to deduct the corresponding amount or reject the refund.
6. After-Sales Service: JBI Plus Auto Enterprise will provide after-sales service to ensure that the product quality meets the promised standards and assist customers in resolving any issues during the return process.
7. *Refusal of Returns:* If a product is not eligible for returns, this information will be clearly indicated on the product page, and customers are advised to read the details carefully before making a purchase.
8. *Agreement Effectiveness:* This agreement becomes effective once the customer confirms acceptance on the online store platform. JBI Plus Auto Enterprise will process the customer's return request in accordance with the terms of this agreement.